WorldPay Review for Merchants 2026

Please note that the information about the companies in this article was sourced from their respective websites as of January 2026. This information may be subject to change.

Picking a payment provider isn’t just a box to tick – it’s a decision that shapes your cash flow, customer experience, and even your bottom line. Worldpay is a big name in the payments space, but many merchants find it slow to settle funds, expensive on fees, and lacking in modern flexibility like payment links or no-code tools.

In this Worldpay review, we’ll break down what the company actually delivers and where it falls short.

Worldpay Pros and Cons

WorldPay Overview

What Is Worldpay?

Worldpay is one of the biggest global payment providers, helping businesses of all sizes accept payments both in-store and online. Its products include card machines, point-of-sale systems, online payment gateways, and tools for fraud protection and compliance. 

Merchants can use Worldpay to take payments from major credit and debit cards, digital wallets, and in multiple currencies. Headquartered in the US, with a major office in London, Worldpay supports over a million merchants worldwide and processes transactions in more than 174 countries.

WorldPay Ownership

Worldpay was founded in 1997 by entrepreneur Nick Ogden to make it easier for businesses to accept online payments in different currencies.

Today, the company is majority-owned by private equity firm GTCR, which holds 55% of the business. Financial services company FIS retains the remaining 45% after spinning WorldPay off as an independent company in early 2024. 

Acquisition by Global Payments

In April 2025, Global Payments announced a $24.25 billion deal to buy Worldpay from GTCR and FIS and completed the deal in January 2026.

As part of the agreement, Global Payments sold its Issuer Solutions business to FIS for $13.5 billion and took full ownership of WorldPay. The deal made Global Payments one of the largest merchant payment providers in the world.

Worldpay Revenue

Worldpay is a massive player in global payments, with recent figures highlighting its scale. In April 2025, Worldpay valuation was at around $24.25 billion as part of its pending acquisition by Global Payments.

Worldpay Payments: Global Coverage

Worldpay Available Countries

Worldpay claims on its website that it provides payments in 174+ countries – yet which countries exactly are they? 

WorldPay doesn’t publish an exact list of countries where merchants can sign up. Instead, eligibility depends on whether your business is legally registered and passes compliance checks in certain approved regions. These are mostly in North America, Europe, major Asia-Pacific markets, and other established economies.

Judging from the segmentation on its website, Worldpay most certainly serves merchants from the following countries:

• Argentina
• Australia
• Brazil
• Canada
• China
• Colombia
• France
• Germany
• Italy
• Japan
• Mexico
• Singapore
• South Africa
• Spain
• UAE
• UK
• US

On its payment product page, Worldpay also states that domestic processing is available in 68 countries. 

Worldpay’s Coverage of Currencies

On its developer documentation, WorldPay lists over 174 countries and currencies where merchants can accept payments – covering nearly every country worldwide.
 

Worldpay’s Language Support

WorldPay supports a wide range of languages across its dashboard, checkout, and support, including: Bosnian, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Sinhalese, Slovak, Spanish, Swedish, and Turkish.
 

Worldpay Business Clients

WorldPay works with a wide mix of businesses, from small local shops to global enterprises. Its clients span industries such as retail, hospitality, franchising, healthcare software, agriculture, B2B payments and airlines.

Examples range from small restaurants and toy stores to major brands like Virgin Atlantic. While not listed publicly, like most providers, WorldPay typically restricts or applies extra checks to high-risk industries.

Worldpay’s Payment Gateway & Features

Worldpay Payment Methods

Worldpay offers a variety of payment options, including most major card networks, and alternative payment methods such as digital wallets, Buy Now Pay Later (BNPL), and popular local options.

• Bank cards: Visa, Mastercard, American Express, Discover, JCB, Union Pay
• BNPL: Affirm, Klarna, PayPal Later.
• Digital wallets: AliPay, PayPal, Apple Pay and Google Pay.
• Local: Belgium Bancocontact; Polish BLINK; Dutch iDEAL, and many more.
• Open banking: Available in the UK, EU. Often referred to as pay-by-bank. 

All payment methods are limited to certain countries – please double-check whether your region is covered on the provider’s website.

Worldpay Pricing & Fees 

WorldPay’s fees are usually customised based on factors like business size, transaction volume, and the payment methods accepted. Merchants are typically charged a percentage of each card transaction plus a small fixed fee. 

Rates often range from 1.3% to 3.5% of the transaction value, with fees varying depending on the card type, transaction value and volume, and the nature of the business.

Read: How to Reduce Processing Fees

Worldpay Settlement & Withdrawals

Worldpay usually pays out to merchants within 3 to 7 business days after a payment is authorised, though timing depends on the payment method and currency. Payments are typically grouped into batches (often weekly) before being transferred to your bank account.

Merchants can manage withdrawals through Worldpay’s dashboard or API, choosing manual or automated payouts. Cut-off times apply – usually around 10 PM ET for next-day settlement. 

Worldpay Security & Compliance

WorldPay secures payments with data encryption, tokenisation, and AI-driven fraud detection that monitors transactions in real time. It supports two-factor authentication (2FA) for logins and applies strict technical and organisational safeguards to protect personal data.

The company is fully PCI DSS compliant, meaning it follows the industry’s security standard for handling cardholder data. Its SaferPayments program helps merchants stay compliant with PCI DSS.

In the UK, WorldPay (UK) Limited is regulated by the Financial Conduct Authority (FCA) for payments and consumer credit activities. It also complies with broader rules like GDPR and anti-money laundering directives.

Wordpay Customer Reviews

Worldpay’s customer feedback is mixed. On Trustpilot, it holds an average rating of 4.2 stars from over 9,500 reviews, while on G2 it scores lower, 2.9 from 42 reviews.

• Merchants praise broad payment method support, multi-currency acceptance, global reach, fraud detection tools, detailed reporting and reliable uptime.
• Common complaints point to slow or inconsistent customer service, unexpected fees, limited pricing transparency, an outdated user interface and occasional service outages during busy periods.
• Support is offered through email, phone, ticketing portals, and in some cases chat, with dedicated account managers available for larger clients. While some users report helpful and knowledgeable representatives, others describe long wait times and uneven service quality.